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user experience

Damien Leong of Hutchison Telecom Hong Kong speaks on stage with Vijay Sivaraman of Canopus Networks during a panel at Future
Modernization

When Hong Kong telco customers complain, agentic AI responds

Telco uses agentic AI to proactively resolve customer issues and shift its focus from network metrics to real-world user experience.
Mitch Wagner May 8, 2025 10:45am
Broadband Forum CEO

Craig Thomas takes the helm as Broadband Forum CEO

Oct 9, 2023 12:11pm

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